Introduction

This privacy policy explains how ChannelCraftLimited ("we", "us", or "our") collects, uses, and discloses information from users (each, a "user") of our website located at https://www.channelcraft.co.uk ("Website").

Information We Collect

We collect two types of information about users:

• Personal Data: This is information that can be used to identify an individual user, such as name, email address, postal address, or phone number. We only collect personal data that you voluntarily provide to us, such as when you contact us through a form on our Website.
• Non-Personal Data: This is information that cannot be used to identify an individual user, such as your browser type, operating system, IP address, the pages you visit on our Website, and the dates and times of your visits. We collect non-personal data automatically through the use of cookies and other tracking technologies.

Use of Personal Data

We will only use your personal data for the purposes for which it was collected, and for other legitimate purposes that are compatible with those purposes. This may include:

• Responding to your inquiries and requests
• Providing you with information about our products or services
• Sending you marketing communications (with your consent)
• Analysing how you use our Website to improve your experience

Use of Non-Personal Data

We may use non-personal data for any purpose, including:

• Analysing how users use our Website
• Improving the content and functionality of our Website
• Personalising your experience on our Website

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect non-personal data about users. Cookies are small data files that are transferred to your computer or mobile device when you visit a website. They allow the website to remember information about your visit, such as your preferred language and other settings.

Most web browsers allow you to control cookies, including whether or not to accept them and how to remove them. Please refer to your browser's documentation for information on how to manage cookies.

Disclosure of Information

We will not disclose your personal data to third parties without your consent, except in the following cases:

• To comply with legal or regulatory requirements
• To enforce our terms of service
• To protect the rights, safety, or property of ourselves or others

Data Security

We take reasonable steps to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your personal data.

Children's Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal data, please contact us.

Your Rights

You have certain rights with respect to your personal data, including:

• The right to access your personal data
• The right to rectify inaccurate personal data
• The right to request the erasure of your personal data
• The right to restrict the processing of your personal data
• The right to object to the processing of your personal data

Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our Website.

Contact Us

If you have any questions about this privacy policy, please contact us at info@channelcraft.co.uk.